Hassle-Free 14-Day Returns and Exchanges at Second Step Shoes

At Second Step Shoes, we're committed to ensuring you find the perfect fit. That's why we offer a 14-Day Try-On Period for all our premium, pre-owned footwear. If the shoe doesn't fit or meet your expectations for any reason, you're welcome to return it within 14 days of receiving your order.

Easy Return Policy for Your Peace of Mind

We understand that buying shoes online can be a bit uncertain, so we've made our return process simple and straightforward. All we ask is that the shoes are returned in the same condition as received to qualify for a full refund or exchange.

Buyer-Centric Return Shipping

While buyers are responsible for the return shipping costs, we recommend opting for shipping insurance on footwear valued over $100 to protect your investment during transit.